David Juarez

Led critical IT deployment projects for Bank of America, managing complex migrations, security upgrades, and hardware installations to enhance infrastructure and security posture.

• Directed the end-to-end lifecycle of a New Datacenter Buildout, Migration, and Old Data Center Decommissioning, ensuring seamless transition and operational continuity for critical banking infrastructure.
• Executed Datacenter VPN Security Updates and Changes, along with Internet Circuit Upgrades, Changes, and Failover Configurations, significantly enhancing network resilience and security for enterprise operations.
• Managed Cisco Networking Hardware Upgrade Deployments (routers/switches) and Company-wide Security Application Deployments, improving system performance and cybersecurity across the organization's extensive network.

Directed the Project Management Office at Barcom Technology Solutions, overseeing diverse IT projects and ensuring strategic alignment and successful delivery for internal and client initiatives.

• Orchestrated Cisco Unified Communications Migration and Deployment, optimizing internal communication systems and enhancing operational efficiency across multiple departments.
• Led Business Applications Migrations and Deployments, streamlining critical software infrastructure and improving business process workflows for enhanced productivity.
• Managed Telecommunications System Migrations and Priority Issue Management for both clients and internal teams, ensuring minimal disruption and rapid resolution of high-impact incidents.
• Developed and maintained comprehensive project plans from kickoff to closure, consistently adjusting scope and parameters to ensure successful project delivery within defined constraints and budgets.
• Improved customer perception and satisfaction by fostering strong stakeholder relationships and ensuring timely, effective communication throughout the project lifecycle.

Managed a portfolio of IT projects for diverse clients, including financial institutions, healthcare providers, and government agencies, focusing on infrastructure, telecommunications, and security solutions.

• Managed the deployment of Cisco Unified Communications Systems for multiple new branch buildouts at Texas National Bank, ensuring seamless integration and operational readiness for new locations.
• Directed complex Datacenter Relocation and MSP Onboarding for United Texas Credit Union, coordinating the migration of primary firewalls and networking hardware to maintain critical operations with zero downtime.
• Successfully deployed Cisco EA Security Services (including Cisco AMP, Anyconnect, Umbrella, DUO, FMC, ISE, SNA) for CentroMed (Healthcare) and Workforce Solutions Alamo (Government), significantly enhancing cybersecurity posture and compliance for critical public sector systems.
• Effectively managed project finances and budgets across diverse client engagements, implementing adjustments to consistently deliver projects within financial goals and constraints.
• Identified and mitigated project risks proactively, ensuring timely communication and resolution to maintain project timelines and objectives across a portfolio of client projects.

Provided advanced technical support and troubleshooting for IT infrastructure, resolving complex issues and contributing to the stability and performance of client systems.

• Resolved complex hardware and software issues for end-users and systems, maintaining high levels of operational uptime and contributing to overall system stability.
• Performed system diagnostics, maintenance, and upgrades to ensure optimal performance and security of IT environments, reducing potential system failures.
• Collaborated with project teams to support new technology deployments and infrastructure build-outs, ensuring smooth transitions and minimal disruption to business operations.
• Documented technical processes and solutions, contributing to the knowledge base and improving efficiency for the support team by providing accessible troubleshooting resources.